In the past two years, Ant Group's overall business has grown at an average annual rate of nearly 50%, with AI To B business growth reaching triple digits. ”On September 10th, Ant Group CEO Zhao Wenbiao disclosed the latest business progress of the company at the media exchange meeting of the Bund Conference. This is also the first systematic disclosure of business performance by Ant Group after two years of independent operation.
In Zhao Wenbiao's view, AI is becoming a new growth engine for Ant Group. At the same time, with the rapid growth of the number of intelligent agents within enterprises, how to scale up the production, operation, and management of intelligent agents will become a new requirement for the implementation of enterprise AI. Ant Group is responding to this change with an "intelligent agent super factory".
AI To B becomes the core layout, Ant Group updates growth indicators
Ant Group started independent operations in 2024, providing long-term services for enterprise digital transformation. Currently, it has served over 30000 enterprises worldwide, with business coverage in 25 countries and regions.
In the past two years, Ant Group has continued to promote the AI transformation of its existing business, while launching AI native products such as the industry model LingDT, intelligent agent platform Agentar, model service platform DTMaaS, and intelligent agent security product "Ant Tianjian".
As AI becomes a core business, the company's growth indicators have also changed. Zhao Wenbiao stated that in the future, the focus will be on AI value delivery, AI native application revenue, and platform based ARR.
From the perspective of business performance, Ant Group's overall annual growth rate is nearly 50%, with AI To B business reaching triple digits; The ARR growth rate of platform products has reached 60%, the customer net revenue retention rate (NRR) has exceeded 110%, and the proportion of large customers purchasing AI services is close to 20%.
AI To B is becoming the core layout of ant numerical science. ”Zhao Wenbiao said.
At present, Ant Group's AI business has covered industries such as finance, energy, healthcare, and consumption. According to an IDC report, Ant Group ranks first among non cloud vendors and fourth in the overall market for the privatization of intelligent agent development platforms in China; In the financial industry's large model platform, intelligent agent application and service market, it ranks first with a market share of 13.3%.
Only in the financial industry, Ant Group has served all state-owned and joint-stock banks, over 60% of local commercial banks, and hundreds of financial institutions.
In terms of overseas markets, Ant Group has already cooperated with companies and institutions such as Ryt Bank in Malaysia, Touch'n Go, GCash in the Philippines, BCC Bank in Kazakhstan, and FPT in Vietnam, and continues to expand into markets such as the Middle East, Japan, and South Korea.
From 'using AI' to 'managing AI', intelligent agent super factories become the next stop
In Zhao Wenbiao's view, enterprise AI is going through three stages: from enterprise integration into big models, to intelligent agents entering business, and then to intelligent agents entering organizations.
As the number of intelligent agents owned by enterprises increases from a few to dozens or hundreds, how to scale up the production, operation, and management of intelligent agents will become a new problem
This is also the reason why Ant Group is laying out an "intelligent agent super factory".
In July of this year, Ant Group announced the layout of an intelligent agent super factory at the World Artificial Intelligence Conference. In overseas markets, Microsoft, Oracle AWS、 Google and other technology companies have also laid out similar directions.
Ant Group hopes to provide intelligent agent development, deployment, orchestration, evaluation, and governance capabilities for enterprises through Agentar. The platform currently provides hundreds of skills, digital expert templates, and connectors, supporting enterprises to mass produce intelligent agents and enabling multiple agents to work collaboratively around the same business goal.
Previously, Agentar has accessed Alipay's AI open platform to provide intelligent services for the AI transformation of Alipay's tens of millions of merchants.
At the Bund Conference, Agentar further launched two industry versions, finance and energy, embedding industry models, Agent Harness engines, and intelligent agent expert teams into production, collaboration, and management processes.
Among them, the financial version can organize multiple intelligent agents to work collaboratively for scenarios such as customer management and risk control; The energy version focuses on building "energy carbon digital employees" around businesses such as source, network, load, and carbon storage.
Zhao Wenbiao stated that compared to general intelligent agents that mainly focus on office scenarios, Ant Group is more concerned about whether intelligent agents can truly enter the enterprise production system and become "digital employees" capable of completing specific business tasks.
Blockchain, security, and engineering capabilities become the foundation of super factories
In the view of Ant Group, after entering a real production environment, intelligent agents not only need to be "intelligent", but also need to be "trustworthy".
AI is responsible for creating intelligence, while blockchain is responsible for creating trust. ”Zhao Wenbiao said.
Ant Group has long been involved in blockchain, digital identity, privacy computing, and security risk control, and these capabilities are being re integrated into the infrastructure of intelligent agents.
Among them, KYA (Know Your Agent) is regarded as an important identity infrastructure in the era of intelligent agents. When an agent starts executing tasks, calling systems, or even participating in transactions on behalf of a company or individual, it needs to address issues such as "who it is, who it represents, what it is authorized to do, and how to hold accountable for any problems.
At present, Ant Group is promoting the construction of KYA related standards. During the Bund Conference, Ant Group joined forces with more than ten units to promote the establishment of national standards related to intelligent agent identity management. Ant Group simultaneously released intelligent agent trusted identity solutions and KYA products.
The blockchain business itself is also a long-term advantage accumulated by Ant Group. According to IDC's "China BaaS Market Share, 2025" report, Ant Group ranks first with a market share of 32.4%, and its related businesses have grown by 20.6% year-on-year, ranking first for the sixth consecutive year.
At the same time, Ant Group's past accumulation in cloud native and enterprise engineering fields is also becoming an important foundation for the landing of AI. SOFAStack has been upgraded to AI PaaS, and mPaaS has been upgraded to an intelligent terminal development platform, helping models and intelligent agents connect to existing enterprise applications and production systems.
In Zhao Wenbiao's view, these capabilities together constitute the infrastructure for intelligent agents to enter real business.
After two years of independent operation, our direction is more focused than two years ago, "said Zhao Wenbiao. In the future, Ant Group will firmly invest in the construction of organizational intelligent infrastructure and create a super factory for commercial intelligent agents.