On April 14th, S&P Global, the world's leading financial information and rating agency, officially released the "Sustainable Development Yearbook (China Edition) 2026". Ping An Bank has once again been listed on the S&P Global Corporate Sustainability Assessment (CSA) due to its sustained excellent performance, and has been included in the authoritative yearbook for two consecutive years.

Authoritative certification: International standards demonstrate ESG leadership strength

The 2026 selection covers nearly 1800 companies from mainland China, Hong Kong, and Macau, with only over 190 ultimately selected. Among them, only four banks in mainland China have received this honor, with Ping An Bank among them, fully demonstrating its leading position in ESG practices in the banking industry. The ESG manager of Ping An Bank stated, "Last month, our MSCI ESG rating was upgraded to AAA, and now we have been selected for two consecutive years in the S&P Global Sustainability Yearbook (China Edition). This is a double international recognition of our sustainable development practices and a new starting point towards higher goals. ?

S&P Global was founded in 1925 and is one of the most influential financial data and information service providers in the world. The Sustainable Development Yearbook released by it is known as the "barometer of global corporate sustainable development", relying on a strict CSA evaluation system to comprehensively score companies from the three dimensions of environment, society, and governance. Only the companies with the most outstanding ESG performance in various industries are selected for inclusion, providing authoritative decision-making basis for global investors.

Strategic leadership: ESG deeply integrated into the entire business chain

Ping An Bank adheres to the original mission of "finance for the people", fully integrates ESG concepts into the entire process of corporate governance and business development, builds a three line defense governance system covering "decision-making execution supervision", achieves full coverage of business ethics audits for all branches and specialized institutions, and achieves a 100% participation rate in employee compliance training, laying a solid institutional foundation for sustainable development. Ping An Bank continues to optimize its board structure, enhance its professionalism, independence, and diversity, promote the integration of ESG management into the top-level design of corporate governance, and rely on the "three lines of defense" against risks to build a full chain risk control system covering the front, middle, and back ends. Complete the annual business ethics audit of all branches and specialized institutions by 2025, strictly implement anti-corruption policies, and implement high standard behavior management for employees and suppliers. In terms of data security, regular risk assessments are conducted, and network security level protection, access control, and encryption technologies are adopted. The coverage of information security training continues to maintain 100%, and supplier data security supervision is strengthened to comprehensively enhance digital governance efficiency.

In terms of serving the real economy, Ping An Bank has established a "Support for the Real Economy Committee" led by the President, focusing on national strategic areas such as technological innovation, advanced manufacturing, and rural revitalization, and innovatively launching exclusive products such as "Science and Technology Innovation Loan" and "Listed Loan". As of 2025, serving 31917 technology enterprise customers, the balance of technology loans reached 306.582 billion yuan; The balance of agricultural loans reached 116.53 billion yuan, and a total of 296200 rural revitalization cards were issued; The balance of loans for inclusive small and micro enterprises has reached 484.522 billion yuan, truly achieving precise drip irrigation of financial resources and supporting high-quality economic development.

Accelerating Green Transformation: Dual track Carbon Reduction through Investment, Financing, and Operations

In terms of green finance and low-carbon transformation, Ping An Bank continues to improve its product systems such as green loans, green bonds, and carbon finance, supporting key areas such as clean energy and energy conservation and environmental protection. As of the end of 2025, the balance of green loans is 266.433 billion yuan, and the scale of investment and financing assets included in carbon accounting has increased by 56% year-on-year, steadily promoting the greening of investment and financing structure. The bank has anchored the "2030 Operational Carbon Neutrality" goal, incorporating Scope 1, Scope 2, and some Scope 3 (paper use and business travel) into a unified carbon management system. After accounting, the total carbon emissions related to operations have decreased by 16% year-on-year (compared to 2024), achieving two consecutive years of decline. Throughout the year, 3.3137 million kilowatt hours of green electricity were directly purchased, and 42848 green electricity certificates were subscribed, supporting a total of 46.161 million kilowatt hours of renewable energy generation.

Finance for Good: More Warm Services, More Powerful Public Welfare

In terms of customer service and social responsibility, Ping An Bank continues to improve consumer rights protection and financial service experience, with customer service NPS reaching 91.0% and branch NPS reaching 97.53%. The number of customer complaints decreased by 10.43% year-on-year, and the complaint resolution rate was 100%. The bank focuses on the "one old, one small" and special groups, promotes aging friendly transformation, strengthens anti fraud system construction, and carries out financial knowledge popularization actions. By upgrading the "Ping An Public Welfare" platform and encouraging customers and employees to participate together, we have supported a total of 96 public welfare projects, benefiting over 200000 people and over 124000 donors, making financial services more accessible.

Ping An Bank stated that it will continue to adhere to the core concept of "professional value creation" in the future, with serving the real economy as the foundation, green finance and inclusive finance as the focus, and technological innovation as the driving force. It will continue to promote the deep integration of ESG and business, strengthen climate risk management capabilities, actively explore transformation financial paths, and help achieve the "dual carbon" goal. With the power of finance, we will jointly build a sustainable future of economic prosperity, social equity, and ecological friendliness, and contribute to the construction of a beautiful China with a sense of security.