Transforming from incremental to stock competition, the consumer finance industry will accelerate its adjustment in 2025

2026-04-14 13:46

In 2025, with the overall slowdown in growth, the performance differentiation among enterprises in the consumer finance industry is increasingly intensifying, and the market landscape is undergoing profound reshaping.

The Chinese consumer finance industry has transitioned from the era of incremental competition in "land grabbing" to the era of stock competition in "intensive cultivation". For institutions that can identify their positioning and cultivate their internal strength, they can find their own survival rules in the existing market, while those institutions that lack core competitiveness and blindly follow the trend will eventually be eliminated by the market in the reshuffle.

It can be seen that the tightening of regulatory red lines and the dual pressure of external environmental fluctuations are forcing consumer finance companies to step out of their comfort zone. The future consumer finance market will no longer prioritize scale, but balance efficiency and quality, and competition among institutions will be more reflected in the competition of refined operational capabilities.

Experience Profound Adjustments

According to the 2025 financial report data disclosed by multiple licensed consumer finance institutions, the overall performance trend of the industry shows a significant slowdown in growth rate. Top institutions have achieved profit stabilization and rebound against the backdrop of slowing revenue growth, while small and medium-sized institutions are exploring ways to break through in fierce competition.

In terms of revenue, the growth curve of most institutions no longer continues the strong momentum of the past, and some institutions have even experienced a year-on-year decline in revenue. Although top institutions maintain a relatively stable business volume due to their scale advantage, their revenue growth rate has significantly narrowed compared to previous years; Small and medium-sized institutions are facing greater growth pressure, with some experiencing fluctuations in revenue and bottlenecks in business expansion.

In terms of profit performance, the trend of industry differentiation is more prominent, and top institutions have shown strong resilience in cost control, risk resistance, and other aspects. There are obvious signs of profit stabilization and rebound, while small and medium-sized institutions are affected by factors such as rising customer acquisition costs and non-performing asset pressure, and their profit margins continue to be under pressure, with some institutions even falling into a loss making situation.

Top institutions such as Zhaolian Consumer Finance and Xingye Consumer Finance have achieved net profit growth despite shrinking operating income, showing a trend of "improving quality and slowing down speed"; Middle tier institutions such as Bank of China Consumer Finance and Haier Consumer Finance will increase the disposal of special assets and diversify their layout in 2025, resulting in impressive net profit performance; Tail end institutions have fallen into an "expansion trap". Hubei Consumer Finance and Sunshine Consumer Finance will expand their total assets by 34.10% and 50.99% respectively in 2025, but their net profits will decline by 80.89% and 51.72% respectively.

The deep optimization of asset structure is the key support for the rebound of profits of top institutions. Faced with structural changes in credit demand, top institutions have proactively reduced credit allocation to high-risk and high priced long tail customers, and instead tilted resources towards high-quality customers. By lowering the average loan interest rate, although sacrificing interest margin income to some extent, it greatly reduces the cost of credit.

This strategy of "small profits, high sales, and excellent sales" has enabled top institutions to achieve significant results in asset quality control, and the non-performing loan ratio has been maintained within a relatively controllable range. Rather than saying that the revenue growth rate has slowed down, it is more accurate to say that top institutions have voluntarily given up the inflated revenue brought by high risks and instead pursued high-quality assets with greater certainty. The "purification" of this asset structure directly releases profit margins.

Compared to the calm optimization of top institutions, small and medium-sized consumer finance institutions are facing more severe survival pressures in 2025. Under the triple pressure of overall slowdown in industry growth, tightening of regulatory red lines, and squeezing of head effects, the survival space of small and medium-sized institutions has been sharply compressed. The inherent disadvantages of high capital costs, limited customer acquisition channels, and weak risk control technology have been infinitely magnified in the era of stock competition.

Many small and medium-sized institutions have found that using traditional extensive business models is no longer sustainable, and have even fallen into a vicious cycle of "the larger the scale, the more losses". Faced with a crisis of survival, small and medium-sized institutions did not sit idly by, but sought vitality in segmented markets and refined operations, exploring differentiated ways to break through.

Double squeeze of assets and funds

The macroeconomic situation in 2025 presents unprecedented complexity, with uneven global economic recovery and ongoing geopolitical games. Although the domestic economy is moving forward with resilience, the pains of structural adjustment still exist. This macro level uncertainty does not stop at commodity markets or foreign exchange fluctuations, but is precisely transmitted to the peripheral nerves of the consumer finance industry through the financial bloodline.

For licensed consumer finance institutions, the biggest feeling this year is no longer the market dividend of rushing forward, but the "double squeeze" from the asset and fund ends.

With the downward pressure of the economic cycle spreading outward, the repayment ability of some long tail customers has shown marginal weakening, and the structural adjustment of the job market directly affects the cash flow stability of borrowers. Financial report data generally shows that the proportion of focused loans from multiple consumer finance companies has increased, and the non-performing loan generation rate has fluctuated in some quarters.

In order to cope with potential credit risk exposure, institutions have had to increase their provisioning efforts. This financial treatment of "filling the gap with abundance" directly erodes current profits, which is also an important reason why the overall revenue of the industry is still acceptable but the profit growth rate is slowing down.

The structural changes in credit demand are also significant. The extensive growth model of "inclusive finance or flow finance" in the past has encountered practical obstacles in 2025. Residents' consumption willingness tends to be conservative, and the phenomenon of excessive savings still exists, leading to a clear "K-shaped" differentiation in consumer credit demand: on the one hand, the credit demand of high-quality customers tends to be saturated and extremely price sensitive, mainly flowing towards low interest bank credit card installment or consumer loan products; On the other hand, the risk of second tier customers has increased, and the sentiment of "dare not lend, unwilling to lend" among institutions has spread.

This supply-demand mismatch has put consumer finance companies in an awkward situation of difficult customer acquisition and asset shortage. In order to maintain asset size, some institutions have had to sink into more peripheral niche markets, but this may further drive up risk control costs and potential bad debt risks, forming a vicious cycle.

The marginal increase in capital costs is another source of pressure. Although monetary policy remains stable and loose, the financing channels of licensed consumer finance companies have diverged in the context of increased market interest rate volatility. Top institutions can still issue financial bonds at a lower cost or obtain funds through interbank lending, relying on their shareholder background and higher credit ratings; However, when faced with market fluctuations, the difficulty and cost of financing for a large number of mid to low end institutions have increased.

Strengthening supervision to strengthen compliance bottom line

In 2025, the official implementation of the "Interim Measures for the Management of Consumer Finance Companies' Loan Assistance Business" (hereinafter referred to as the "New Loan Assistance Regulations") has become the sword of Damocles hanging over the industry. While the macroeconomic environment is forcing industries to passively adjust, the proactive regulatory policies have completely reshaped the industry ecology at the institutional level.

The introduction of new regulations directly points to the hidden dangers left by the wild growth of loan assistance business in the past few years, such as core risk control outsourcing, guarantee credit enhancement, and lack of monitoring of fund flow, which not only disrupt market order but also sow the seeds of systemic risks.

The new regulations explicitly require consumer finance companies not to outsource core risk control processes and must have independent risk control models and approval capabilities. This regulation directly breaks through the bottom line of many institutions that heavily rely on lending platform traffic. The easy money making model of "traffic platform diversion, institutional funding, and platform support" in the past is difficult to sustain. Institutions are forced to re-examine their own technological capabilities and invest a large amount of resources in developing their own risk control systems, shifting the risk control process from "formal compliance" to "substantive compliance".

Although this transformation has significantly increased research and manpower costs in the short term, in the long run, it has prompted consumer finance companies to truly return to their financial roots and gain autonomy in business development.

The joint loan business has also undergone strict "penetrating" supervision. The new regulations have set clear red lines for the investment ratio, leverage ratio, and number of cooperating institutions of partners, restricting some platforms from using a small amount of funds to leverage huge leverage for regulatory arbitrage. For consumer finance companies, this means that the path of relying solely on joint loans for large-scale assets is blocked.

This decentralized traffic strategy, although increasing the difficulty and cost of acquiring customers in the short term, also effectively disperses concentration risks.

After the implementation of the new regulations, the frequency and severity of regulatory fines have significantly increased, and compliance has become the bottom line for institutional survival rather than an additional item. Consumer protection work has been raised to an unprecedented level, with standardization of collection behavior, protection of personal privacy data, and transparency of post loan management all becoming key areas of regulatory inspection. This forces institutions to compress their budget for marketing and promotion, and instead invest in compliance system construction and consumer rights protection mechanisms.

From the perspective of short-term performance, this is undoubtedly a "subtraction", but from the perspective of the industry's development lifecycle, it is a necessary path for consumer finance to move from "wild growth" to "high-quality development".

However, the high-quality development of the industry is not achieved overnight. The 2025 financial report data reflects not only the ups and downs of performance, but also the trajectory of industry transformation. Finding certainty in uncertainty and exploring innovative paths within a compliance framework has become a common issue for all consumer finance practitioners.

Disclaimer: The views expressed in this article are for reference and communication only and do not constitute any advice.