Why does Kimi always apologize?

Kimi, a subsidiary of Moon's Dark Side, apologized for the third time on October 26th regarding recent user experience issues. This incident was caused by the flow restriction and abnormal consumption of quota after the launch of the new model K3.1 Pro. The official has compensated subscription members with 25% of the monthly total quota. Some users have reported that their credit limit quickly ran out when performing tasks such as video generation after payment, but the tasks were not completed. Kimi explained that the new model configuration has led to an increase in sub agent calls and lengthy outputs, and the configuration has been adjusted. According to third-party evaluation data, the output of K3.1 Pro is approximately 1.7 times the median of the tested model. Industry insiders point out that this issue may be related to the tight computing power and the large scale of model parameters.