The car owner's self driving new energy vehicle's overseas car infotainment system has been remotely locked for over 30 hours, and the brand involved has responded by triggering the built-in security protection mechanism of the car infotainment system, which is a commonly used anti-theft and damage prevention measure in the industry

On July 8th, Mr. Liu, a car owner from Henan, drove a domestic brand new energy vehicle to Europe. On July 16th, upon entering Kazakhstan, he discovered that the car's infotainment system had been remotely locked for over 30 hours. After the incident, Mr. Liu was able to unlock the car's infotainment system through communication with the brand's after-sales personnel. After sharing the above situation on online platforms, it attracted social attention. In response to this, the brand stated on July 13th that after verification, the safety protection mechanism built into the car's infotainment system was triggered due to the vehicle's location display being in an overseas region. The system will first pop up a reminder window; If the positioning status remains unchanged, a strong prompt screen will appear on the car interface. This mechanism is a widely adopted anti-theft and damage prevention measure in the industry, aimed at ensuring the safety of car owners' property, while complying with the regulatory requirements of various countries and the order of vehicle import and export management, and preventing vehicle safety risks caused by smuggling, theft, and robbery.